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How to Purchase a Courseware Kit or Exam Voucher 

To purchase a Courseware Kit or Exam Voucher with a Credit Card please follow the steps listed below:

1. Select the product catagory you want from the navigation bar on the left
3. Select the courseware kit or exam voucher you wish to purchase and add them to the cart
4. Sign in to the shopping cart or register as a new client
5. Select the payment type you wish to use at the bottom of the shopping cart
6. Proceed to checkout or continue shopping.
7. Please allow 3 to 5 days Business Days to receive your Courseware Kit
8. Please allow 1 Business Day to receive your Exam Voucher
9. Please contact lori.perrault@itsmsolutions.com if you need assistance

Exam Information

ITIL and  RESILIA exam vouchers can be purchased from the itSM Solutions Online Store. The exams are delivered direct to a students PC using a web cam to connect to an online proctor (OLP).

Instructions on how to register for the online exam will be provided at time of purchase.