itSM Solutions LLC offers the full range of ITIL V3 Capability courses. Accredited by the Center for Service Management Excellence (CSME) ), each course adheres to the standards defined by the ITIL Accreditor.
In order to take the certification examination for any of these Capability courses, you must hold an ITIL V3 Foundation certificate. Proof of certification will be required by the Examination Institute.
It is highly recommended that you obtain a copy of the supporting OGC ITIL publication to aid in your studies. The publication is available in both hardcopy and electronic versions. You may order your copy at a discounted price by clicking on our ITIL Bookstore link.
IMPORTANT NOTE: License activates upon first login to the course. CSME exam vouchers can be redeemed for exams delivered direct to the student PC using a web cam proctor (OLP) or at a CSME testing center (OLS).
