itSM WebSolutions

ITIL Expert - Capstone Classes

ITIL Expert: Managing Across the Lifecycle (MALC)
This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices. Students must have accumulated seventeen ITIL credits to sit for the Managing Across the Lifecycle exam.

This course includes:
  • Managing Across the Lifecycle (MALC)
    IMPORTANT NOTE: License activates upon first login to the course. CSME exam vouchers can be redeemed for exams delivered direct to the student PC using a web cam proctor (OLP) or at a CSME testing center (OLS).
Price: $700.00 15 days per class. Select extended durations below.
Extension: Managing Across the Lifecycle
15-Day extension for previously registered students
Price: $75.00
ITIL Expert: Service Manager V2V3 Bridge
This V3 Service manager Bridge program enables ITIL Version 2 certified Service Managers to upgrade their Service Manager certification to Version 3 of the IT Infrastructure Library. The Manager Bridge course covers the subject areas of all five Lifecycle stages which are new to V3 and those existing subject areas of V2 which have undergone significant change in V3. This qualification bridges the gap between the ITIL V1 or V2 Service Manager Certificate in IT Service Management and the ITIL V3 Expert certification in IT Service Management. Students must have a ITIL V2 Service manager certificate to sit for the V3 Service manager bridge exam. 

This course includes:
  • Service Manager V2V3 Bridge
    IMPORTANT NOTE: License activates upon first login to the course. CSME exam vouchers can be redeemed for exams delivered direct to the student PC using a web cam proctor or at a CSME testing center.
Price: $510.00 15 days. Select extended durations below.
Extension: Service Manager V2V3 Bridge
15-Day extension for previously registered students
Price: $75.00