ITSM WebSolutions

Training Kits: Service Operation

IT Service Desk Specialist
This multi-program online training solution includes the following training and certification programs:

  • ITIL Foundation V3
  • ITIL V3 Operational Support & Analysis (OSA) Capability Certification
  • Kepner-Tregoe Situation Appraisal
  • Price: $1,095.00 90 days. Select extended durations below.
    IT Problem Management Specialist
    This multi-program online training solution includes the following training and certification programs:

  • ITIL Foundation V3
  • ITIL V3 Operational Support & Analysis (OSA) Capability Certification
  • Kepner-Tregoe Problem Analysis Module
  • Price: $1,095.00 90 days. Select extended durations below.