This ITIL Practice Manager certification program leads to multiple certificates in IT Service Management. The primary purpose of this role is to lead the Lifecycle and Capability Specialists responsible for the following ITIL Practice areas.
Historically, these roles have been assigned to the managers currently responsible for managing the engineering, project management and technical teams operating within their respective IT silos.
IMPORTANT NOTE: License activates upon first login to the course. CSME exam vouchers can be redeemed for exams delivered direct to the student PC using a web cam proctor (OLP) or at a CSME testing center (OLS).