| The foundation-level certification program is targeted at IT professionals looking to become a general practitioner in the practice of IT Service Management. While these practitioners have a general understanding of ITSM, they have a limited knowledge of any specific process, function or service lifecycle area. Historically, this has been the first stop for those looking to become ITIL Specialists, ITIL Practice Managers or ITIL Experts. IMPORTANT NOTE: License activates upon first login to the course. CSME exam vouchers can be redeemed for exams delivered direct to the student PC using a web cam proctor (OLP) or at a CSME testing center (OLS). |
