This Lifecycle Service Transition program leads to a Certificate in ITIL V3 Service Lifecycle Management - Service Transition. This program is for IT professionals looking to gain competencies in the following IT Service Transition areas: - Introduction to Service Transition
- Service Transition Principles
- Service Transition Processes
- Service Transition-Related Activities
- Organization and Technology for Service Transition
- Understanding Implementation Approaches
- Service Transition Roles
- Challenges, Critical Success Factors and Risks
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